"No controller found" when using FrSky QX7S

Installation and usage on Windows / Installation unter Windows
superhero
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"No controller found" when using FrSky QX7S

Post by superhero » 17 Apr 2018 08:26

Hi

I have my Taranis QX7S hooked up to my computer via USB and Windows sees the controller just fine.

However, I go to load Heli-X, and it just says no controller found.

I have read other people online have had no problems doing this, but I cannot get it to work. Any help would be appreciated.

Windows 7 x64
Heli-X v7 demo (not going to buy this unless I know my controller will work)
OpenTX 2.2

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Michael
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Re: "No controller found" when using FrSky QX7S

Post by Michael » 17 Apr 2018 08:42

Hi,

does Wondows recognize the controller as joystick? Can you perform a calibration in the windows system settings and you see the movements of the sticks there? (Everything without HELI-X).

Michael

superhero
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Re: "No controller found" when using FrSky QX7S

Post by superhero » 17 Apr 2018 09:46

Yes, Windows sees it just fine. I can run ClearView no problem. In fact I can load up regular games and use it if I choose.

No go with heli-x :(

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Michael
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Re: "No controller found" when using FrSky QX7S

Post by Michael » 17 Apr 2018 10:08

Hi,

a) just to be sure: you are using version 7 of HELI-X?
b) Did you install the version so that you have write access: Ideally in c:\HEli-X7 ? Do not install it in the programs folder.
c) Is there anything interesting visible in the terminal window (HELI-X menu, simulation->terminal ?

Michael

superhero
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Re: "No controller found" when using FrSky QX7S

Post by superhero » 17 Apr 2018 10:12

Yes, fresh download of Heli-X v7. Version #7.0.1735

Installed to c:\HELI-X7 (default directory from the installer)

Nothing interesting in the terminal. Last line is "no joystick found"

Thank you for your help!

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Michael
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Re: "No controller found" when using FrSky QX7S

Post by Michael » 17 Apr 2018 10:49

Ok, then I see two possibilities:

a) Sometimes Windows assigns an USB to a single process. Thus a reboot might help.
b) Use configuration->global options and try different input systems. You have to restart HELI-X afterwards.

I would try a) first.

Michael

superhero
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Re: "No controller found" when using FrSky QX7S

Post by superhero » 17 Apr 2018 10:53

I tried rebooting. Didn't help.

There are three different .jar files under global--input. I'll try those.

superhero
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Re: "No controller found" when using FrSky QX7S

Post by superhero » 17 Apr 2018 11:01

Changing the inputs between the various java files didn't do anything. :(

superhero
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Re: "No controller found" when using FrSky QX7S

Post by superhero » 17 Apr 2018 11:08

Could this perhaps be an issue with java itself?

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Michael
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Re: "No controller found" when using FrSky QX7S

Post by Michael » 17 Apr 2018 11:20

Well,

clearview uses also java, but maybe it is a problem of the java version.

If you are a bit familiar with computers:

In C:\HELI-X7 there is the file runHELI-X.bat which is the start script of HELI-X.

You could edit it (e.g. with notepad) and change the line

Java\jre8\bin\java.exe -Djava.library.path=%libPath% -Xms512m -classpath %jars% HELIX

into

java -Djava.library.path=%libPath% -Xms512m -classpath %jars% HELIX

Then HELI-X uses the already installed java version of your system. ;aybe this helps.

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